About Emergency Dental Care
Some dental problems (such as a cracked tooth, jaw pain, a toothache, and others) need quick relief. If these mouth emergencies happen, individuals near the Durham, NC area are urged to phone our dentists at DentalWorks - Durham for help and assistance. Our dentists will respond to every question regarding the patient’s dental emergency and go over temporary relief and longer lasting options. If calling during normal office times, the patient is generally asked to visit DentalWorks - Durham for emergency care, although for concerns that happen after the office closes, our dentists will be called and given the patient’s contact information, so our dentists can help the patient determine the most suitable plan. Patients may also make an appointment at DentalWorks - Durham any time on the website for issues that do not require fast care.
"I have been going to this dentist office since 2015. I am fairly new to Yelp and just read the reviews provided. My experiences with Faith, who is, hands down, the most thorough, gentle and sweetest person I have ever had that takes "pleasure" of deep-diving into my mouth with scary sharp objects to help me improve my overall health. ;-). She is simply an amazing person who makes you feel welcome and not "just a customer." Lisa is another Dental Hygienist whom I have also had the pleasure of her hygiene practice that I have also enjoyed (Despite her choice in Pro Football teams!). I have not had the negative experiences that others have had several years ago. Dr. Zhao is a wonderful dentist and I highly recommend them. I have had to have 2 Crowns during this time. Dental insurance is helpful but doesn't cover all the costs, however that isn't the dentist's fault! I have never been chastised nor belittled for my lack of knowledge of services offered. There isn't any "high-pressure" sales pitches... you can simply say "no, thank you!" And move forward with your life! The front office staff are friendly and helpful. If someone is tied up on the phone, someone else will quickly step up to help. It is a busy office and I have never felt like I was rushed. Dr. Zhao, Faith and Lisa spent quality time explaining the Who, what, when, where, how and why of my body's needs and explained the options and consequences. Simply an awesome place... well worth the money and visit!"- P.P. / Yelp / Dec 21, 2017
"I have been to this office four times now, and each time I experience a pleasant, smooth appointment process, something I have not experienced at other dental offices. The first time I came in, I had an infected wisdom tooth that needed to be pulled. They went ahead and gave me antibiotics and a mouthwash to use while the infection cleared up, took bitewings, and had me come back to get both wisdom teeth on the top out. The oral surgeon (can't remember his name but he was very nice) had both teeth out in just a few minutes, explained everything to me very thoroughly, and listened when I told him that I need more Novocaine than most people as I am a natural redhead and therefore more resistant to anesthesia.At the time of my wisdom teeth being removed, they told me that I needed a list of cleanings and fillings as I had not been to the dentist in a long time, but that I could schedule them at my convenience, when I could afford to come back.Last week, I broke a tooth and came in to have an exam done. They told me I needed a cleaning on that quadrant of my mouth before they could fill the cavity and broken area, and scheduled me. The hygienist was kind, gentle, and patient, and very thorough. She told me I would probably need to take Tylenol or Ibuprofen following my appointment for a day or so while my gums recovered from the scaling and root planing. I went back in yesterday to have the tooth filled and Dr. Legler was great, he remembered me from the previous cleaning visit when I said I needed extra numbing, without me saying it out loud. When I did feel pain during the procedure, he offered me the option to keep going or get numbed again- I tried to brave it one more time but the second time I raised my hand he went ahead and numbed me more and was very kind and patient about having to stop his procedure halfway through to make me more comfortable. Until I have a reason not to I will continue to come to this dental office! I've had nothing but good experiences here, the staff are always great and even though I hate dental appointments I always leave feeling like I worked myself up for nothing because they make it so easy."- A.K. / Google / Nov 27, 2017
"Friendly, professional service. Very understanding staff got me through tough procedure with virtually no pain and kind support. Highly recommend."- P.S. / Google / Nov 27, 2017
"I can't say enough about this practice. I was ten minutes late for my appointment and everyone was totally understanding. I wish I knew my hygienist's name. She is such a kind person and gave me such an outstanding cleaning. Dr. Zhao is wonderful and personable. This practice really knows how to take care of their patients. Thank you!"- M.M. / Facebook / Nov 08, 2017
"Myself and three of my sons go to dental works for orthodontic care. The staff is always warm and friendly. And although we have had different orthodontist over the coarse of care they have all been top notch"- J.S. / Google / Nov 06, 2017
What to Expect
For after-hours dental emergencies, the individual is advised to phone DentalWorks - Durham and give a message to our answering service. Our dentists (or a local approved dentist, if our dentists aren't available) is phoned and the patient’s information and number is passed on to our dentists, who will call the patient. Typically dental emergencies will be resolved with a prescription submitted to an emergency pharmacy and the individual is asked to come to DentalWorks - Durham when the office opens. If the individual experiences a more serious problem of uncontrollable bleeding, extreme pain, and/or signs of an infection fever and swelling, our dentists will generally send the patient right away to the nearest emergency room if it is during non-office hours.
Our dentists will typically schedule a second appointment to assess the patient’s progress or to complete any other treatments. Our dentists will talk to every patient regarding individual aftercare guidelines that need to be followed precisely for better healing. Patients will continue to plan yearly dental examinations and twice yearly dental cleanings at DentalWorks - Durham so our dentists can find and treat any developing concerns that may need emergency dental care.
Oral health emergencies shouldn't be left untreated due to financial problems. DentalWorks - Durham will talk to the patient’s insurance carrier to find their best coverage. DentalWorks - Durham takes several payment options and connects patients with financing plans to help make emergency care reasonably priced.
Plan Your Procedure
Relief Right Now
It seems like the most urgent dental issues, such as a lost filling or chipped tooth, tend to happen whenever they are least convenient. Luckily, DentalWorks - Durham provides emergency dental care. When you have a concern that needs urgent care our dentists at DentalWorks - Durham will do their best to get treatment to you as soon as possible.